Capito.ai

PITCH

Capito Systems brings together an elite team of technology visionaries, industry-leading natural language processing & machine learning engineers, world-class research scientists in speech & dialogue systems, and product specialists. Our mission is to continue raising the bar in delivering exceptional contextual spoken language understanding that consumers now expect from voice-driven applications. We are constantly evaluating the industry's leading ASRs to ensure the best fit for your application. We are also conducting research into ways of improving ASR accuracy. We have strict requirements in terms of word error rates (WER) and response time to ensure we deliver the best possible user experience. No ASR is perfect (yet), so we apply our own word error correction process before semantic processing. The correction technique we apply is application-specific and uses machine learning that is trained on the type of language (i.e. phrases, slang, dialect, nicknames, named entities etc.) expected by the application or domain. This makes it possible for us to deliver a very high degree of semantic understanding accuracy.