There is a massive surge in e-commerce right now and shopping behaviours are being forced to shift online, it is therefore vital that retailers make a positive first impression as new and existing customers engage with brands online.
In partnership with Retail Technology, Scurri, Synerise, Comestri, Content Llama, and SQLI Digital Experience, vendor management platform provider Validify has compiled a comprehensive report giving guidance on market awareness, site performance, conversion, AR and customer service.
This resource helps businesses and retailers to rapidly enhance their online performance and customer experience within a few weeks and highlights some of the latest innovative solutions.
This report shows that the retail sector is forward-thinking, with retailers already keen to embark on a journey of digital transformation, however, over 80% of retail sales are still generated through brick-and-mortar business.